A PERSONAL APPROACH

to vehicle care excellence

  • BEFORE YOU BEGIN

Over the years, my work has been shaped by environments where discretion, reliability, and attention to detail are essential.

Working with a highly demanding clientele meant ensuring that the vehicles accompanying them were held to standards reflecting both their value and their owners’ expectations.

Today, I am considering a model focused on continuity rather than intervention,
with personal involvement where it brings clarity or reassurance,
and the support of trusted specialists when specific expertise is needed.

Before defining any structure or offering, I chose to listen.
Your contribution helps inform a reflection that aims to remain thoughtful, measured, and relevant.

Premium Automotive Concierge

CONFIDENTIAL QUESTIONNAIRE

Estimated time: 4–6 minutes

This questionnaire is intended to gain insight your expectations, habits, and level of involvement when it comes to vehicle management.
I need your perspective, shared in confidence, to know how I can further help you.

no automated commercial follow-up

Question 1 — Your relationship with your vehicle

Do you own a vehicle of particular importance—whether for personal reasons, its intended purpose, the care it demands over time, or the financial value it represents ?

Question 2 — Type of vehicle

Which type(s) of vehicle does this mainly concern ? (multiple answers possible)

Question 3 — Day-to-day management & mental load

How do you currently experience the day-to-day care and management of your vehicle(s) ?

Question 4 — What requires your attention

Which aspects require the most of your attention today ? (multiple answers possible)

Question 5 — Perceived level of constraint

On a scale from 1 to 5, how demanding does this management currently feel to you?

Question 6 — Previous support or services

Have you ever relied on external services or individuals to assist you with the care or management of your vehicle ?

Question 7 — Your current perspective

Which statement best reflects how you currently feel about managing your vehicle ?

Question 8 — What would truly be valuable

Without assuming the form such support might take, which elements would genuinely add value for you ?

Question 9 — Trust and reassurance

What would be essential for you to feel fully confident entrusting your vehicle to a dedicated professional ? (multiple answers possible)

Question 10 — Points of hesitation or concern

Based on past experiences—or your perception of existing services—what has prevented you from feeling entirely comfortable or confident ? (multiple answers possible)

Question 11 — Budget & bespoke engagement

Each engagement is structured individually, according to the scope of involvement and continuity required.

 In this context, what monthly budget range would you consider appropriate for the ongoing oversight of your vehicle ?

CONCLUSION

Thank you for taking the time to complete this questionnaire.

Your responses contribute to shaping an approach grounded in continuity, discretion, and trust.

The framework is developing carefully, guided by attentive listening.

Thank you for your contribution.

Clément

Optional details

Should you wish to be informed when the service structure is introduced, you may indicate your interest below.

Contact will be made personally, if and when appropriate.

This step is entirely optional.

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